Privacy Policy

Cookies

Our website uses cookies to enhance your browsing experience and to help us understand how visitors interact with our site. Cookies are small data files stored on your device that help improve website functionality and performance.

We use cookies for purposes such as:

• Analyzing website traffic and user behavior
• Remembering user preferences
• Improving loading speed and performance
• Ensuring secure and reliable site functionality

If you leave a comment or fill out a form on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you return. These cookies will typically last for one year.

You can choose to disable cookies through your browser settings at any time. However, disabling cookies may affect how certain parts of the website function.

By continuing to use our site, you consent to the use of cookies as described in this policy.

Embedded content from other websites

Articles or pages on this site may include embedded content (e.g., videos, images, maps, or links to social media). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website directly.

These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content — including tracking your interaction if you have an account and are logged in to that website.

Troad Pool Services is not responsible for the privacy practices or content of any third-party websites. We recommend reviewing the privacy policies of those external sites before interacting with any embedded content.

Who we share your data with

At Troad Pool Services, we value your privacy and are committed to protecting your personal information. We do not sell, trade, or rent your personal data to third parties for marketing purposes.

We may share your data with trusted third-party service providers only when necessary to:

• Deliver our services (e.g., scheduling, billing, customer support)
• Maintain and improve our website functionality
• Comply with legal obligations or respond to lawful requests by public authorities

All third parties we work with are required to keep your information confidential and use it only for the purposes for which it was provided.

If you have any concerns about how your data is being handled or shared, please contact us at [email protected].

How long we retain your data

Troad Pool Services retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including providing services, meeting legal obligations, and resolving disputes.

If you leave a comment or submit a form on our website, the information and its associated metadata may be retained indefinitely. This is so we can recognize and approve any follow-up automatically and maintain a record of communication.

For users that register or interact with our site (if applicable), we may store the personal information they provide in their user profile. All users can request to edit or delete their personal information at any time (except for username changes).

We also routinely review our data retention policies to ensure we are not keeping personal information longer than necessary.

What rights you have over your data

At Troad Pool Services, we respect your privacy and your rights regarding your personal information. Depending on your location and applicable laws, you may have the following rights:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct or update any inaccurate or incomplete data.
• Deletion: You can request that we delete your personal data, subject to any legal obligations to retain it.
• Objection: You may object to how we process your data or request restrictions on certain types of processing.
• Data portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at contact@troadpoolcom. We may need to verify your identity before processing your request.

Please note that certain data may be retained for legal or administrative purposes, such as complying with tax or service records.

Where your data is sent

Troad Pool Services may process and store your data on servers located in the United States or in other jurisdictions where our trusted service providers operate. By using our website and services, you acknowledge and agree that your information may be transferred to, stored, or processed in a location outside of your country of residence.

Visitor comments may be checked through an automated spam detection service. These services may be hosted by third parties outside your local jurisdiction.

We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

If you have any concerns about international data transfers or want to know more about how your data is protected, feel free to contact us at [email protected].